APPLICATION FOR SERVICE POLICY

Purpose

The Application for Service policy is designed to ensure that the EPB has proper and adequate information identifying customers requesting service from the EPB during the time of enrollment. Obtaining the required information from potential customers is a precautionary measure of protection to prevent any unauthorized access to customer accounts, as well as the prevention of identity theft. This policy will be applied without regard of race, color, creed, sex, national origin, or marital status.

Security Deposit

Applicants for residential service will be charged a security deposit based on the EPB’s Residential Deposit Policy.

Applicants for non-residential service will be charged a security deposit based on the EPB’s Non-Residential Deposit Policy.

Connection Fees

The Electric Plant Board may charge a connection fee to cover the cost of turning on service. The connection fee will be applied without regard of race, color, creed, sex, national origin, or marital status. See Miscellaneous Fee Schedule.

Approved by the Board: 01/09/2025