270-726-2466 • Mon - Fri: 7:30 a.m. - 4:00 p.m.

Getting Started

How do I get started?

Bring the following to the EPB office: Monday – Friday, 7:30 – 4:00

  • A current photo ID
  • Account Number
  • Meter Number
  • Email Address
  • $100 (Cash, Check, or Credit Card) or 85$ if you are converting your current account to Pay As You Go.

If you current EPB account is in disconnect status, there will be a $25 reconnect fee.

support-csr.pngCustomer Support

270-726-2466


outage.png REPORT AN OUTAGE — 270-726-2466

In the event of an after hours outage or service issue, please call

270-726-2466 and press 1 for the Electric Department

or press 2 for our Telecom Department.